How many days does delivery take?
Products ordered before 14:00 will be shipped on the same day unless a special situation occurs. If a special situation occurs, you will be notified by phone. The cargo companies we work with deliver to all parts of Türkiye within 1 or 3 business days. (There may be differences in mobile regions.)
Are your products guaranteed?
The features in the product descriptions are covered under warranty for all our products.
How will I pay the shipping fee?
Domestic Cargo Shipping is Free
Do I have the right to return the product?
As long as the product is not damaged or used, you can return it without giving any reason, paying only the shipping fee. This is an indication of the value we place on you.
It is mandatory to notify us by phone before returning the item.
By what means can I pay?
You can pay by credit card, cash on delivery, and money transfer.
How can I reach you?
To get information about the products, you can reach us via the phone numbers specified on our website.
To send a message to the support team or for us to call you, you can leave your message at our [email protected] e-mail address and your contact information with which we can contact you.
Do you issue invoices for products?
As a taxpayer, an invoice is issued in your name for all our products and is forwarded to you along with your product.
If you do not want the invoice to be sent with the product for gift products, please send us your request by phone immediately after placing the order.